At this year's HITEC held at the Kay Bailey Hutchison Convention Center in Dallas, Samsung Electronics America showcased many innovative and content management solutions for its hotel partners.
Chris Mertens, vice president of sales for Samsung Electronics America’s display division, said: “The return of travel and the priority of guest interactions have changed the hotel industry and its traditional way of providing products and services.” During the pandemic, the shift to digital platforms has occurred. Expansion, so we took time to reflect, research, and collect market feedback to understand how to best meet changing needs and enhance the hotel experience by investing in today’s guest-oriented technology. Display and network infrastructure options. "
Mark Quiroz, vice president of product marketing for Samsung Electronics America’s display division, added: “Samsung’s portfolio of hotel solutions demonstrates our understanding of how digital transformation can help create a superior guest experience. These solutions start from our brand new in-room TV From the lobby and outdoor LED signs, to our new all-in-one security kiosk solution, they all demonstrate Samsung’s ability to improve the overall customer experience while simplifying operations through an integrated technology ecosystem."
Samsung's latest guest-oriented technology is its new QLED 4K smart TV series. Q60A and Q50A hotel TVs combine Samsung’s Quantum Dot processor with 4K resolution and smart TV functions to provide the best picture quality and sound. The series has Quantum HDR, which can provide a wider range of brightness and high contrast, and its stylish slim design simplifies installation and installation, and can be seamlessly integrated into any environment.
Q60A is compatible with Samsung LYNK Cloud, making it easier to perform equipment management, content management and business analysis on multiple sites and hotel chains. LYNK Cloud can also be used as a targeted marketing solution to increase revenue generation. LYNK Cloud controls indoor media, provides smart brand content through Samsung's secure commercial-grade TV, and combines advanced analytics to increase revenue and reduce costs.
Kiosk's easy-to-install options, enhanced antibacterial protective coating and shatter-resistant film make it an ideal solution for the hospitality industry. Equipped with speakers, printers, scanners and various payment options, including a stand for major EMV (European Payment, MasterCard, Visa) terminals, this 24 inches. The touch screen simplifies check-in/check-out, ordering and other activities through its simple interface.
The display uses Samsung's SoC (System on Chip) technology and does not require an external PC. The all-in-one function of Kiosk makes maintenance fast and simple, ensuring that business downtime is minimized, hotel operating costs are reduced, and guest satisfaction is increased.
With the installation of electric vehicle charging stations, sales of electric vehicles (electric vehicles) are expected to grow rapidly. Samsung’s Kiosk is designed to help customers provide first-class charging services, while adding visual channels for guest services, membership programs, and third-party advertising.
The company demonstrated its electric vehicle charging station kiosk solution at the HITEC booth, equipped with a BMW i8 hybrid sports car. The charging station shows how the hotel can impress people and increase revenue and brand loyalty throughout the guest journey, while establishing a sustainable leadership position.
Kiosk's touch screen display can use user data and programmatic advertising technology for targeted advertising, and provide hotel information and service discounts as well as community information. With MagicINFO 9 remote management function, hotel managers can easily manage content and improve efficiency by identifying any problems in real time and taking necessary measures when problems occur. The remote control function can diagnose problems and control basic functions, such as turning the screen on and off.
The latest product in Samsung's outdoor LED display product portfolio is XPR-B, which is a flexible all-in-one display solution designed for various small and medium-sized hotel companies. XPR-B is called the "LED in the box" and is equipped with a simple, web-based content management solution that allows hotel IT managers to quickly disseminate important information. Samsung's outdoor displays are designed to recognize how today's attributes utilize digital displays that are fully integrated, independent, and usable in heat, cold, rain, snow, and dust.
The large video wall is the latest trend in hotel public space architecture and design, which is why Samsung launched The Wall. The Wall uses MicroLED technology to provide a viewing experience of pure black, true colors and extraordinary clarity. It is very suitable for the lobby, VIP suites and meeting rooms, as well as other areas in the hotel.